• How do I order material?

    Ordering material is simple, and we can supply it on the format of your choice. All you need to do is select the clips you would like to order in your ClipBin, add them to your Shopping Basket and follow the on-screen instructions.

    If you need any assistance with this, please contact your nearest Sales Office.

    Back to top

  • What are the rates and how to change Licence details?

    You can price clips available for purchase online. Pricing depends on several key factors:
    - how the footage will be used: TV, feature film, corporate video, multimedia application, CD-ROM, DVD etc.
    - countries in which the production/product be shown
    - duration of the licence required
    - how much footage is being used

    You can determine these in the Licence & Pricing module at the top of each page. After amending the licence details, click Change Licence and the clip prices will reflect your licence needs.

    For further information on prices or for a specific quote for a project, please contact your nearest Sales Office.

    Back to top

  • What are the online transfer and stock costs?

    The tables below outline the transfer costs and stock costs. When combined, these will enable you to work out the costs of orders completed and paid for online for pre-digitised material. These rates do not apply for orders of non-digitised clips, or for orders not paid for online.

    To work out your transfer costs, first decide what delivery format you would like to receive your footage on from the Transfers Costs below, and multiply the cost by 5 as you will be charged for a minimum of 5 clips per order. To that, add the cost of the Stock if the transfer you request was a tape or disc

    Transfer/Technical Products

    PRODUCT NAME                                                      MINIMUM NUMBER OF CLIPS             £ PER CLIP
                                                                                     CHARGED PER ORDER

    Disc: DVD PAL/NTSC                                                               5                                        £5
    Download: Mpeg2 2mb/s                                                        n/a                                       £5
    Download: Mpeg2 6mb/s                                                        n/a                                       £5
    Download: Mpeg2 8mb/s                                                        n/a                                       £5
    Download: QuickTime, 640 x 480, 750 Kbps                             n/a                                       £5
    Download: QuickTime H264, 720 x 576, 10Mbps                       n/a                                       £5
    Download: Windows Media Player, 640 x 480, 750 Kbps            n/a                                       £5
    Tape: Beta SP PAL or NTSC                                                      5                                        £10
    Tape: DigiBeta PAL                                                                   5                                       £10
    Tape: DV Cam PAL                                                                   5                                       £10
    Tape: DVC Pro PAL or NTSC                                                      5                                       £10
    Tape: Mini DV PAL                                                                    5                                        £10

    Stock Products
    PRODUCT NAME                     £ EACH
    Beta Stock                             £25
    DigiBeta Stock                        £35
    DV Cam Stock                        £15
    DVC Pro Stock                       £15
    DVD Stock                             £10
    Mini DV Stock                        £10
     
    Downloadable formats (WMV, QT, MPEG) £0

    Back to top

  • Delivery rates and policies

    We offer three main options for delivery:

    Please note that quoted delivery times are a guide only and once it has been dispatched, ITN Source cannot be held responsible for the late delivery of your order. All prices stated are in Pounds sterling (GBP).

    1. ITN can arrange the despatch of your order and charge you.
    We will arrange delivery and charge you for this service, dependant on your location:

    UK Delivery - Priority. We aim to deliver your order within 2 working days from completion of the transfer to all destinations within the UK.
    This service costs 30.00 GBP

    UK Delivery - Standard. We aim to deliver your order within 3 working days from completion of the transfer to all destinations within the UK.
    This service costs 10.00 GBP

    European Delivery - Priority. We aim to deliver your order within 2 working days from completion of the transfer to all EU destinations outside of the UK.
    This service costs 40.00 GBP

    US and Canadian Delivery - Priority. We aim to deliver your order within 2 working days from completion of the transfer to all North American and Canadian destinations.
    This service costs 30.00 GBP

    Rest of the World Delivery - Priority. We aim to deliver the material within 3 working days from completion of the transfer to all destinations outside of the US and EU.
    This service costs 50.00 GBP

    2. If you have an account with FedEx, DHL or Broadcast Freight, we can arrange delivery of your order on your own account.

    Back to top

  • Can I view before purchasing?

    Yes! ITN Source ingests ITN, Reuters and Setanta Sports News material on a daily basis, along with selected partner footage, Compilations and Stock Footage shots. The clips that have preview available can be determined by the appearance of a frame grab in the search results. Alternatively, you can filter your search results by "Only show me footage that is digitised".Where preview is available, you can view the Flash clip from within the shotlist, or download the QuickTime version for free. Both versions are of a low resolution and will display a watermark.

    Back to top

  • Can I pay by Purchase Order?

    Yes, it is possible to pay by Purchase Order if you have an Online Business Account.  To apply for this account, please log in to the site and go to My Account (http://www.itnsource.com/myaccount/) and click on the application link.
     
    Please note that this facility is currently only available to clients within the UK.

    Back to top

  • Do I own the footage once I licence it?

    No, you are only licensed to use the footage in the project or programme you have specified when purchasing.

    Back to top

  • How do I know when my order is ready to download?

    Once you have placed an order for a digital download, you will be informed by email containing a link when the clip is ready to download. You can also download your order via My Account and Track Orders. Select your order from the list and click download.

    Back to top

  • Receipt and recent purchases

    Once payment has been accepted, we will email you a receipt of your purchase. You can also view your recent purchases on our website in My Account.

    Back to top