Our RSS feeds are an easy way to keep up with the content you're interested in. Choose categories to add to your reader and you will be notified when new content is available.
We provide our users with a comprehensive Help & Support section to help you navigate and use the ITN Source website. The most frequently asked questions are answered below, and further help can be found from the links on the left-hand side.
If you are still having difficulty using the site, or cannot find what you are looking for, please contact Customer Support.
If you haven't registered with us before, you can register through the registration page. You will receive an email confirming your registration.
If you get a message saying that "there has been an error with your login", please check that you are using the same email address that you registered with.
Please note that the ITN Source login system requires that your browser supports cookies and will accept them from our site.
If you can't remember the email address you registered with, or you continue to experience difficulties, please contact Customer Support.
To play the videos on the site you need up-to-date video software and a computer that supports video.
Flash and QuickTime are needed to view the free preview clips on the site.
Flash player
Download Flash Player for IE from: http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash
Download Flash Player for Mozilla Firefox from: https://addons.mozilla.org/firefox/plugins/
Windows Media player
Download Windows Media Player for free from: http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx?displang=en&qstechnology.
You can conduct your own research via the website search page. Each item is logged in a shotlist, that consists of a description of the shots, a résumé of the story, location details and source details. These shotlists can be easily retrieved and the search engine operates a free text search. Alternatively, check out our search tips.
You could also have a look at our themed Compilations.
If you are still having difficulty, please contact the Sales Operations team for advice.
Thousands of hours from our archive is viewable online and this number increases on a daily basis. If you would like to see footage that is not available on our website, you can order a Screener - that's a copy DVD. It will have a timecode on screen that helps identify which sections you want to order and licence. To order a screener, please contact your nearest Sales Office.
